Refund policy
RETURNS
We accept returns on most items however we do not provide exchanges. Please place a new, separate order if you would like to order a different style or size as our quantities are limited and we cannot guarantee that the product you are interested in will be available by the time we receive your return.
All returns must be postmarked within 21 days of the purchase date. Merchandise may be returned as long as it is in the original condition (has not been worn/used and is in the original packaging). The original tags must also still be attached to the merchandise. Refunds will be given in the method of payment for the merchandise within 5 days of receipt of the returned package. Bath & beauty items may not be returned.
Return shipping costs are the responsibility of the customer and initial shipping charges you paid will not be returned. You may ship the return package to us via desired shipping carrier. Make sure to keep your tracking information as we are not responsible for packages we do not receive. Returns must be shipped to the following address:
Mod Mountain Boutique
200 S. Wilcox Street #150
Castle Rock, CO 80104
Damages/Discrepancies: If anything you receive appears to be damaged, is missing, or does not match your order, please contact us within 5 days of receipt at info@modmountainboutique.com and include a clear image of the damaged item. After 5 days returns of damaged/defective items will not be accepted and will be considered wear and tear. Please open and inspect your package immediately upon receipt.
Please contact us if you have any questions or concerns at info@modmountainboutique.com
Physical Store Location:
Mailing Address:
200 S. Wilcox Street, #150
Castle Rock, CO 80104
Telephone: (720) 205-4275 (call or text)
Store Hours:
10-7 Monday – Friday
10-6 Saturday
12:30 - 5 Sunday